Club Piscine Super Fitness Modernizes Its Retail Operations with LS Retail

Founded in 1991, Club Piscine Super Fitness has grown into Canada’s leading retailer of pools, spas, outdoor furniture, and fitness equipment. Built around the concept of a garden superstore, the company has developed a unique retail model focused on outdoor living and leisure. Today, Club Piscine operates 43 franchise locations across Quebec and the Ottawa region, helping families create enjoyable outdoor spaces and stay active year-round.

Business Challenge

Before modernizing its systems, Club Piscine relied on a patchwork of software solutions, including several aging applications. This fragmented technology environment created operational inefficiencies across the organization.

Key challenges included:

• Limited communication between franchisees and head office due to siloed systems
• Multiple disconnected applications generating duplicate and inconsistent data
• Heavy dependence on paper-based processes
• Limited visibility into available inventory across locations
• Online inventory information that was frequently inaccurate

To support continued growth, the company needed an integrated ERP and retail management platform capable of serving both headquarters and its network of franchisees.

Solution

After evaluating multiple platforms and reviewing solutions at several industry events, Club Piscine chose LS Retail with the help of Talan as its new retail management system.

The platform stood out for its ability to unify operations across the organization, streamline communication between head office and franchise locations, and support future growth initiatives. The solution also aligned with Club Piscine’s long-term vision for omnichannel retail and system integration.

The deployment was successfully completed within a tight timeline.

Results

Following the implementation, Club Piscine quickly began realizing tangible benefits.

By consolidating business operations on a single integrated platform, the company reduced duplicate work and improved operational efficiency. Teams now rely on a modern, intuitive system that simplifies daily tasks and improves collaboration across the organization.

With the initial phase successfully completed, Club Piscine is continuing its transformation and plans to introduce additional capabilities to further strengthen its operations with LS Retail.