Retail, Luxury & Consumer Goods
Transform retail operations. Elevate customer journeys. Drive sustainable growth.
Accelerating business transformation through Data & AI, powered by integrated consulting, technology, and deep sector expertise
The retail, luxury, and consumer goods sectors have entered a phase of structural transformation in which growth can no longer rely solely on commercial expansion. Economic volatility, margin pressure and ever-evolving customer expectations force companies to strengthen their operational resilience while accelerating their transformation efforts.
Data and artificial intelligence have become strategic levers to improve productivity, personalize customer experiences and optimize supply chains. Building an extended omnichannel model that incorporates agentic commerce is a key challenge. Sustainability and traceability requirements are also reshaping operating models and becoming critical differentiators.
Across the industry, tomorrow’s leaders will be those capable of modernizing their technology foundations, industrializing the adoption of AI, simplifying operations and turning regulatory and environmental constraints into lasting competitive advantages.
Where we work
Customer Experience & Omnichannel Engagement
We help retailers build seamless, personalised customer journeys across digital and physical channels, turning every touchpoint into an opportunity for connection and loyalty
Operational Excellence & Supply Chain
Supporting retailers in strengthening inventory management, logistics, and supply chain resilience, balancing product availability with sustainable, compliant practices
Emerging Technology & Innovation
Accelerating business performance through enterprise-scale AI adoption, industrialization and measurable outcomes
Data Analytics & Business Intelligence
We turn consumer and operational data into actionable insight, helping retail leaders understand shopper behaviour and make sharper strategic decisions
Digital Finance & Innovation
Modernizing finance through automation, AI and digital implementation to enhance performance, agility and measurable results
Organisational Agility & Brand Protection
Helping retailers build agile, adaptive internal structures and defend their brands from counterfeiting, so they can compete confidently against fast-moving e-commerce players
Helping a major agri-food group to streamline operations, consolidating to 3 ERPs and deploying Aquiweb MES, delivering real-time visibility, stronger traceability, lower costs and scalable growth
Enabling a leading international sports company to enhance margin management by moving from monthly to weekly analysis, enabling faster identification of key margin drivers
Transforming the end-to-end planning of luxury houses from demand forecasting to delivery, improving agility, product availability and collaboration across planning and supply chain team
Why Talan?
From advising to measurable delivery
We combine consulting, technology, data and AI expertise to turn strategy into measurable business outcomes
Accelerating at Scale
With 2,500+ AI and data specialists and 1,000 retail and consumer goods professionals, we help leaders realize value faster
Partnering in retail transformation
We provide a personalised, innovation-first approach tailored to your challenges and hold a strategic presence in key retail hubs, ready to support you wherever you operate
Transforming with confidence
Responsible AI, regulatory compliance and data governance are embedded into every transformation program
Deep sector expertise
Our industry communities in Food & Grocery, Sport & Household Products, Fashion, Luxury & Beauty bring together over 1000 experts with deep sector expertise, market insights and practical experience