Meet the AI Commerce Agent for B2B Buyers
Our B2B Commerce Agent is a third-party AI agent designed to plug directly into the Microsoft ecosystem, giving business buyers a faster, more intuitive way to manage orders, reorders, and purchasing workflows, through conversation and automation.
Built on Microsoft Copilot and powered by Model Context Protocol (MCP) with Dynamics 365 Commerce, the agent turns complex B2B commerce operations into simple, guided interactions; whether initiated by a user, a file, or another system.
What the Agent Does
The agent acts as a digital commerce operator for your B2B customers, capable of executing real transactions, not just answering questions.
Core Capabilities
Smart product discovery
Instantly reorder from order history or saved product lists.
Rapid reordering
Instantly reorder from order history or saved product lists.
Order template (Product List) management
Create, update, and reuse templates for recurring purchases.
Cart & checkout assistance
Add items, select variants, adjust quantities, and complete checkout.
Promotion awareness before checkout
Proactively surfaces applicable promotions and suggests add-ons.
Order confirmation & follow-up
Sends structured order summaries automatically via email.
All actions are executed securely and in real time via MCP, directly against the commerce platform’s business logic.
Key Benefits
Why This Changes B2B Commerce
Traditional B2B commerce platforms require users to:
- Navigate complex
- UIs Re-enter known information
- Manually repeat recurring actions
This agent shifts commerce from interaction-heavy to intent-driven and automation-friendly.
Key Benefits for B2B Buyers
- Faster reordering and bulk purchases
- File-based ordering without manual cleanup
- Fewer errors through validation and confirmation
- Seamless recurring purchases
Key Benefits for Vendors
- Higher order frequency and average order value
- Reduced dependency on custom portal
- UX Easier integration into customer procurement ecosystems
- Readiness for agent-driven enterprise workforce
Built for the Microsoft Ecosystem
The agent is designed as a Copilot-compatible, third-party agent, making it deployable across Microsoft touchpoints:
- Microsoft Copilot experiences
- Embedded B2B commerce portals
- Power Platform automations
- Future agent-to-agent ecosystems
Because it leverages MCP, it integrates without duplicating commerce logic or data.
Welcome to AI-driven B2B commerce; built for today, and ready for what comes next.
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