20 yrs+

supporting transport, logistics and industrial operators

200+

operations and supply chain consultants working across the group

Network design, planning and service operations, carried through to the system release that enables the new way of working

Trade policy has turned network design into a live decision once again. Tariffs move, lanes reprice, customers expect service levels to be maintained while resisting higher costs, and the systems managing the flow of goods are often years behind the operations they support. COOs are being asked to deliver structural savings and service improvement in the same quarter, from networks designed for a different set of market conditions. 

We address both sides of that challenge: our consultants redesign footprints, planning rules and service models, while our delivery teams embed those changes into AI-powered transportation, warehouse and customs systems. Optimization and forecasting models are integrated throughout the process, with success measured where it matters most: in operational and financial performance.

Where we work

Network & Footprint Design

Site, lane and mode decisions optimized on shipment-level data, with the service and cost consequences of each scenario quantified

Planning & Inventory

Machine-learning demand forecasts, stock policies and automated exception triage that reduce unplanned interventions and keep service levels stable

Procurement & Supplier Performance

Category strategies built on automatically classified spend, sourcing waves and supplier scorecards, with savings tracked to the contract and the invoice

Transport, Customs & Trade Execution

Carrier strategy, customs and trade compliance, with document extraction and classification models ensuring accurate declarations at scale

Service & Back-Office Operations

Capacity models, process redesign and agentic automation across customer service, billing and shared operations, reducing manual workloads while improving service performance

Target Operating Model Deployment

Operating models designed once, rolled out country by country through standardized playbooks and trained local teams. Adoption and operational performance are tracked through system telemetry after each wave

Client impact at scale​

1operating model deployed

Process, roles, data and cutover set out in a single playbook and rolled out country by country alongside a common transport management platform for a global air and ocean network.

Why Talan?

From design to delivery

The target operating model comes with a clear implementation roadmap, from the first rollout through to adoption by the teams who put it into practice.

Hands-on systems experience

Process redesign is informed by people who have configured TMS and customs platforms, helping ensure the target state works in practice

A country-by-country roll-out

Local teams are trained and measured before go-live to ensure successful adoption in each market.

Lower costs with every wave

Each deployment creates reusable playbooks, a training materials and standards, reducing implementation cost for each successive wave

Data-based adoption tracking

Compliance with the new process is measured directly through operational data

Turn operational change into measurable performance.

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