Hi'Tech Luxury: A Business Consulting Offering

expérience client

Our experts

When digital innovation elevates the customer experience

At Talan, we support Luxury and Beauty Houses in their transformation by placing the customer experience at the heart of innovation. Our strength: combining strategic and operational advisory, business expertise, technology and data to create premium, differentiating experiences.

Who are we?

A hybrid (business + tech), agile and international team. A unique ecosystem of partners, startups and emerging technologies.

Lieu d'innovation

+25

years of experience in digital innovation, retail and data

1st

industry vertical: Luxury & Beauty

+300

projects completed in 5 years

Your challenges

  • Lack of time or resources for your digital and retail projects
  • Need for sharp, hybrid expertise (business advisory and technology)
  • Desire to transform the customer experience while staying true to your DNA
  • Difficulty moving from ideation to operational implementation

Our mission

  • Bring the right skills at the right moment
  • Offer you immediate, tailored operational support
  • Provide business and technology experts
  • Enable you to gain efficiency, peace of mind and differentiation

Our 5 STARS offerings

Store of the Future

Designing phygital and immersive in-store experiences.

Retail Trend Book

Tailored analysis of the most inspiring Retail Tech trends and activations.

Project management

Agile and operational steering of your strategic projects.

Open Innovation

Connecting you with the most promising startups, from ideation to deployment.

Feel'Tech

An exclusive solution by Talan that measures emotions in real time via EEG to enrich the customer experience.

Case studies

Discover how we turn technological innovation into performance drivers and unique experiences, supporting Houses and international leaders in their strategic and operational challenges.

Feel'Tech

Between AI, EEG and emotional experience: +30% in sales on a product category through enriched and differentiating clienteling.

Connected boutique

For a Watchmaking House: smart mirrors, omnichannel CRM, immersive experience.

Internal AI tool (ChatGPT-type)

For a global leader in aromas and fragrances: 4,300 active users in 2 months, 150,000 queries generated.

Virtual measurement tool

For a Haute Horlogerie House, we developed a virtual wrist measurement tool, delivering a significant reduction in product returns.

Why Hi'Tech Luxury

Through a proven Business & Advisory methodology published in the book Digital Innovation in Service of Your Brand by Marion Scala, we support our clients with a comprehensive approach spanning strategic advisory through to creative and technological execution.

Our expertise spans internationally, alongside the world's greatest Houses.

Driven by inspiring, strategic consultants, our approach is continuously enriched through recognized initiatives such as the Retail Tech Talks, Trendbooks and Discovery Tours at major retail trade shows.

source d'inspiration
Une marque d'excellence
Luxury & Beauty Advisory Partner

Marion Scala

"Technology should never be an end in itself, but a means. When you give it meaning, technology works wonders."