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données.\r\n",{"element":153,"mediaImage":154,"type":159},"media-decorative-image",{"element":126,"content":155},{"url":156,"alt":97,"width":157,"height":158},"https:\u002F\u002Fstatic.talan.com\u002Fs3fs-public\u002Fstyles\u002Fmax_2600x2600\u002Fpublic\u002F2024-09\u002Fshutterstock_1958734429%20%281%29.jpg.webp?itok=2DNpDPAS","2600","1463","decorative_image","1","Santé","sector","187","\u002Fglobal\u002Ffr\u002Fsecteurs\u002Fsante",[166,168,169,170,171,172,173,174,175,176],{"element":167},"field-entity-reference-revisions",{"element":167},{"element":167},{"element":167},{"element":167},{"element":167},{"element":167},{"element":167},{"element":167},{"element":167},"case_studies","366","\u002Ffrance\u002Ffr\u002Fgroupe-de-sante-prive-accompagnement-la-mise-en-place-dun-nouvel-outil-de-gestion-administrative-du-patient",[181],{"element":182,"type":183,"wysiwyg":184},"pg-wysiwyg","wysiwyg",[185],"\u003Cdiv class=\"ce-textpic ce-0 ce-2\">\u003Ch5>Contexte et enjeux :\u003Cspan style=\"color:#257a9d;font-family:Arial;font-size:10.0pt;font-style:normal;font-variant:normal;language:fr;line-height:normal;tab-stops:left 424.13pt left 430.38pt;text-transform:none;unicode-bidi:embed;vertical-align:baseline;\">\u003Cstrong> \u003C\u002Fstrong>\u003C\u002Fspan>\u003Cspan style=\"language:fr;line-height:normal;tab-stops:left 424.13pt left 430.38pt;unicode-bidi:embed;vertical-align:baseline;\"> \u003C\u002Fspan>\u003C\u002Fh5>\u003Cp class=\"text-justify\">Afin de fluidifier le parcours patient et d’harmoniser les pratiques au sein de ses établissements autour du parcours patient, le groupe a lancé le programme « Parcours », visant à mettre en place un core model & un nouvel outil “HM” de l’éditeur Softway Medical au sein de tous les établissements​, en remplacement d’un ancien outil obsolète.  \u003C\u002Fp>\u003Cp class=\"text-justify\">Ce projet Parcours Patient, inclus un chantier de conduite de changement ayant pour objectif d’élaborer la stratégie d’accompagnement au changement transverse et faciliter l'appropriation par le personnel administratif de l'outil et des pratiques associées.\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv class=\"ce-textpic ce-0 ce-2\">\u003Cdiv class=\"ce-bodytext\">\u003Ch5>Résultats obtenus :  \u003C\u002Fh5>\u003Cul>\u003Cli class=\"text-justify\">Fluidification de la gestion administrative patient : un nouvel outil plus facile à utiliser avec toutes les fonctionnalités nécessaires.   \u003C\u002Fli>\u003Cli class=\"text-justify\">Formations présentielles (pour les référents admission, facturation) ou distancielles (pour les praticiens) sur le nouvel outil \u003C\u002Fli>\u003Cli class=\"text-justify\">Kit de communication pour diffusion des informations ciblées selon les populations concernées par le changement (praticiens, administratifs, soignants) \u003C\u002Fli>\u003Cli class=\"text-justify\">Création d'une plateforme de e-learning sur l'ensemble des périmètres fonctionnels impactés \u003C\u002Fli>\u003Cli class=\"text-justify\">Mise en place de l'outil Lemon Learning pour l'appropriation pas à pas de l'outil par les utilisateurs \u003C\u002Fli>\u003Cli class=\"text-justify\">Création d'une communauté métier (admission & facturation) pour le partage de bonnes pratiques, l'entraide , animée par une experte métier\u003C\u002Fli>\u003C\u002Ful>\u003Ch5>Chiffres clés :  \u003C\u002Fh5>\u003Cul>\u003Cli class=\"text-justify\">42 établissements déployés en 1,5 ans sur 3 vagues après 1 pilote en 2021 \u003C\u002Fli>\u003Cli class=\"text-justify\">Dernière vague de 22 établissements prévue entre février et juillet 2024 \u003C\u002Fli>\u003Cli class=\"text-justify\">Période projet : 2022-2024 \u003C\u002Fli>\u003C\u002Ful>\u003Ch5>Expertises clés :  \u003C\u002Fh5>\u003Cp>\u003Cstrong>Conseil et conduite du changement : \u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli class=\"text-justify\">Cadrage et analyse de l’existant  \u003C\u002Fli>\u003Cli 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