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Depuis plus de 20 ans, Talan conseille et accompagne les entreprises et les institutions publiques dans la mise en œuvre de leurs projets de transformation et d'innovation en France et à l'international.\u003C\u002Fp>\u003Cp>Présent sur 5 continents dans 20 pays, le Groupe, certifié Great Place To Work, qui compte 7000 collaborateurs, ambitionne de réaliser un chiffre d'affaires d’un milliard d'euros fin 2025.\u003C\u002Fp>\u003Cp>Doté d'un Centre de recherche et d'innovation, Talan met l'innovation au cœur de son développement et intervient dans les domaines des mutations technologiques telles que l'Intelligence Artificielle, la Data Intelligence, la Blockchain, pour servir la croissance des grands groupes et des ETI dans une démarche engagée et responsable.\u003C\u002Fp>\u003Cp>En plaçant au cœur de sa stratégie « L’innovation Positive » le Groupe Talan est convaincu que c’est en étant au service de l’humain que la technologie démultiplie son potentiel pour la société.\u003C\u002Fp>\u003Cp>\u003Cstrong>Company Description\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>Talan is an international consulting and technology expertise group that accelerates its clients' transformation through innovation, technology, and data. For over 20 years, Talan has been advising and supporting companies and public institutions in implementing their transformation and innovation projects in France and internationally.\u003C\u002Fp>\u003Cp>Present on 5 continents, in 20 countries, the Group, Great Place To Work certified, with 7,000 employees, aims to achieve a turnover of one-billion-euro by the end of 2025.\u003C\u002Fp>\u003Cp>With its research and innovation Centre, Talan puts innovation at the heart of its development and intervenes in the technological mutation sectors, such as Artificial Intelligence, Data Intelligence, Blockchains, to avail the growth of major groups and mid-cap companies through a committed and responsible approach.\u003C\u002Fp>\u003Cp>By placing \"Positive Innovation\" at the heart of its strategy, the Talan Group is convinced that it is by serving people that technology amplifies its potential for society.\u003C\u002Fp>",{"title":154,"text":155},"Description du poste","\u003Cp>Se rapportant au Directeur services clients, le\u002Fla Consultant(e) chaine d’approvisionnement D365 F&O est membre de l'équipe service client (support). Vous jouerez un rôle clé en intervenant sur des mandats de support applicatif et d'évolution continue, accompagnant nos clients dans la résolution d'incidents, l'optimisation des processus existants et le déploiement de nouvelles fonctionnalités logistiques, incluant la gestion des entrepôts, des stocks, des achats, des ventes, de la distribution et de la production.\u003C\u002Fp>\u003Cp>En tant qu'expert(e) reconnu(e) en chaine d’approvisionnement sur Microsoft Dynamics 365 F&O, vous transformerez votre savoir-faire en valeur ajoutée pour nos clients en assurant la pérennité, la performance et l'évolution de leurs solutions ERP.\u003C\u002Fp>\u003Cp>Votre mission consiste à :\u003C\u002Fp>\u003Cp>\u003Cstrong>A. Connaissance métier\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>Diagnostiquer les besoins d’affaires des clients et les incidents rapportés pour les traduire en solutions correctives ou évolutives robustes dans D365 F&O.\u003C\u002Fli>\u003Cli>Analyser et résoudre des problématiques complexes dans les modules logistiques clés (WMS, gestion des stocks, approvisionnement, ventes, planification de la demande, contrôle de la production) de D365 F&O.\u003C\u002Fli>\u003Cli>Assurer une veille technologique constante sur les évolutions du module \u003Cem>Supply Chain\u003C\u002Fem> de D365 F&O et conseiller les clients sur leur potentiel d'amélioration continue.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>B. Excellence opérationnelle\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>Garantir la qualité des interventions et le respect des ententes de niveau de service (SLA), incluant les estimations des efforts.\u003C\u002Fli>\u003Cli>Maintenir à jour la documentation fonctionnelle et élaborer des guides de résolution et des articles de base de connaissances.\u003C\u002Fli>\u003Cli>Faire preuve de proactivité et d'autonomie dans la recherche d'informations pour résoudre des cas complexes ou sortant de son domaine de compétence.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>C. Partage des connaissances\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>Contribuer activement à l'élaboration et au partage des meilleures pratiques internes en matière de support et de résolution de problèmes.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>D. Collaboration et esprit d'équipe\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>Travailler en synergie avec les équipes techniques pour une résolution efficace des incidents et animer des rencontres de suivi avec les clients pour un conseil proactif sur l'évolution de leur solution.\u003C\u002Fli>\u003Cli>Piloter les dossiers de support en collaboration avec les équipes produit et ingénierie de Microsoft, ainsi qu'avec les partenaires verticaux.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Job Description\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>Reporting to the Director of Client Care, the D365 F&O Supply Chain Consultant is a member of the client service (support) team.\u003C\u002Fp>\u003Cp>You will play a key role by working on application support and continuous evolution mandates, supporting our clients in resolving incidents, optimizing existing processes, and deploying new logistics functionalities in multiple fields, including warehousing, inventory, purchasing, sales, distribution, and production management.\u003C\u002Fp>\u003Cp>As a recognized expert of the Supply Chain module on Microsoft Dynamics 365 F&O, you will transform your know-how into added value for our clients by ensuring the longevity, performance, and evolution of their ERP solutions.\u003C\u002Fp>\u003Cp>Your mission consists of:\u003C\u002Fp>\u003Cp>\u003Cstrong>A. Business Knowledge\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>Diagnose client business needs and reported incidents to translate them into robust corrective or scalable solutions in D365 F&O.\u003C\u002Fli>\u003Cli>Analyze and resolve complex issues in key logistics modules (WMS, inventory management, procurement, sales, demand planning, production management) of D365 F&O.\u003C\u002Fli>\u003Cli>Maintain constant technological watch on the evolution of the D365 F&O Supply Chain module and advise clients on their potential for continuous improvement.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>B. 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Soumettez votre candidature dès aujourd'hui !\u003C\u002Fp>\u003Cp>\u003Cem>Talan offre des salaires concurrentiels et des chances égales pour tous. Si vous êtes motivés à relever des défis stimulants et répondez aux exigences, faites-nous parvenir votre curriculum vitae dès maintenant !\u003C\u002Fem>\u003C\u002Fp>\u003Cp>\u003Cem>Notez que nous ne communiquerons qu'avec les candidatures retenues pour une entrevue. \u003C\u002Fem>\u003C\u002Fp>\u003Cp>\u003Cem>Au sens de la présente offre d'emploi, le genre féminin et le genre masculin désignent indistinctement le personnel des deux sexes et n'établissent aucune distinction particulière basée sur le sexe. \u003C\u002Fem>\u003Cem>Talan souscrit au principe d'équité en matière d'emploi.\u003C\u002Fem>\u003C\u002Fp>\u003Cp>\u003Cstrong>Additional Information\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>What about the advantages of joining us?\u003C\u002Fp>\u003Cp>Aside from joining a professional and dynamic team, you will be entitled to our compensation plan and various other benefits, such as the opportunity to be part of a talented team.\u003C\u002Fp>\u003Cp>\u003Cstrong>All that you deserve and more:\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>Professional development.\u003C\u002Fli>\u003Cli>Profit sharing.\u003C\u002Fli>\u003Cli>Health & well-being insurance on your first day.\u003C\u002Fli>\u003Cli>RPDP, Deferred Profit-Sharing Regime.\u003C\u002Fli>\u003Cli>Flexible work in hybrid mode.\u003C\u002Fli>\u003Cli>Allowance for public transit and cell phone.\u003C\u002Fli>\u003Cli>Generous employer participation to your RRSP.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>If this opportunity speaks to you, apply today!\u003C\u002Fp>\u003Cp>\u003Cem>Talan offers competitive salaries and equal opportunities for all. 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